Welcome to The Hub
About Us
"Our mission is to provide digital solutions to trade businesses around the world, helping them grow and scale using the latest technology and marketing methods."
Why Chose The Hub?
When searching for the right marketing software, you may come across solutions that appear similar to The Hub. This is because we are official resellers of the remarkable Go High Level platform. While it might look familiar at first glance, each reseller, including us, brings unique customisations to the table.
At The Hub, we believe in simplicity. Learning new software can be challenging, even for tech-savvy individuals. That's why we handle the technical setup for you and provide personalised onboarding through one-on-one calls with you and your team.
Unlike some platforms that come with pre-configured automations, we understand that each business has its own approach to sales and communication. We don't believe in overwhelming you with pre-set automations that might not fit your processes ("why is that message being sent, how do i edit it or stop it?" - plus, you're likely paying for that message!) We only load your account up with the tried and tested essentials. During our onboarding calls, we create a tailored game plan to help you customise your CRM with automations that suit your specific sales process.
To further support you, we offer both done-for-you services and 24/7 done-with-you support. Our team excels in assisting you with achieving your goals or troubleshooting any issues, no matter the time of day.
We recognise that some businesses require integrations while others do not. That's why we offer integrations as an add-on service rather than bundling them into a higher-tier package. This approach ensures you only pay for what you need.
Our packages are simple and straightforward. What you see is what you get. You can easily choose between our Essentials package for lead management and getting started or the Accelerate package for a comprehensive, all-inclusive experience.
Our small, Australian-led team that truly cares about your ability to use this software to its full advantage and enhance your business.
Choose The Hub for a marketing software solution that prioritises simplicity, personalisation, and ongoing support.
Simplify Your Tech-Stack
Slash Your Software Subscriptions
The Hub has more tools than you have in your belt.
Lead Connector App
Manage Your Business From Anywhere
Never miss another opportunity again! Makes sales on the go with our mobile app.
Chat with your leads & clients right from the app.
Finally stop using your personal number for work.
No more sharing logins, staff can communicate via the Universal Inbox across multiple channels.
Frequently Asked Questions
What is The Hub?
It is a sales and marketing CRM platform for tradies and contractor businesses to dramatically increase sales conversions, online reviews, and communicate across all channels. It allows small businesses to operate and compete with the "big players", providing an "all-in-one", cost-effective system to automate their entire marketing strategy, save hundreds of hours a year and provide better customer experiences.
I'm already using a job/field management software. Why do I need this?
Your job/field management software might be great for managing work, but it's not a marketing or sales system, and certainly doesn't help to capture leads and grow your business.
The Hub also integrates with leading job management systems, pushing leads from The Hub into your quote stage, and brings them back in for after sales communication, review requests, and more! Contact us to see if we connect with your ob management.
Why do I need setup and onboarding?
To ensure the best experience to users of The Hub, our one time setup encompasses connecting all the things to let you hit the ground running. Unlike other CRM's, ours comes loaded with a tonne of automations that will benefit your business.
The setup fee also includes phone and email setup, as well as the onboarding and tech calls - which will give you the knowledge needed to navigate your new CRM and start using it to its potential.
Are there any "hidden" extra costs?
To maintain the cloud-based phone number used for calling/SMS is an investment of $6-13/month.
Your Content AI usage, SMS and voice calling can be monitored via the payment dashboard, giving you full transparency and control over how many credits are being used each month.
To connect with other apps and software, such as job management, Xero or similar, many of our clients use Zapier or Pabbly. Doing this allows them to automate tasks that they would be doing manually otherwise! Pricing varies depending on usage and billing frequency.
How quickly will I see results?
When you subscribe, our team will get to work setting up your account with automations that are ready to go! By the time we have completed your onboarding call, your lead experience will already be improved due to increased speed-to-lead conversation starters. Once you begin using the review request system, you will see a massive increase in 5 star reviews to keep boosting your brand!
Can I cancel anytime?
Yes! You can cancel anytime. Additionally, we offer a full 30-day money-back guarantee for the cost of your subscription if you are not satisfied with The Hub. Although, we know you're gonna love us!
Am I tied into a contract?
Nope. You can cancel at any point, as long as it's within 7 days of your next debit.
Who can I speak with if I get stuck or need help?
We've gone all-in on support for The Hub. There is 24/7 help from the team available via the chat widget on your dashboard, as well as help guides, "Start Guides" for when you're unsure what everything is on a page, plus the opportunity to book meetings with our support team to work through customised automations.
Is it a blank canvas, or does it come with stuff?
It comes with ALL THE STUFF.
Out of the box comes so many amazing features, automations and processes, you'll wonder how you ever did business without them.
Success, Guaranteed.
We offer a 30-day money back guarantee for all new business sign ups. Choose your subscription, complete your onboarding to get started, and have The Hub customised for your business.
If you don’t think our software is a valuable addition to your business then cancel your account within 30 days and we will refund your subscription cost*!
*Onboarding fee will still be deducted, regardless of subscription payment frequency. One money back guarantee offer may be claimed per business.
*30 Days Money back guarantee will start from the day of you've completed your onboarding call.
The days of gluing different software together are gone. The Hub does it all!